"Great location, private parking, pet friendly and a lovely back yard for exercising said pet."
Sandi from Australia
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"The Pool is fantastic to just slide into first thing in the morning, 0700, and in the afternoon."
AussieSpike from Australia
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City Oasis Inn Townsville, Surestay Collection By BW - 4-star motel with lagoon-style pool 2 km from Townsville CBD
Located in central Townsville, this 4-star property is minutes from Townsville CBD, The Strand, and Castle Hill. Facilities include a saltwater lagoon-style swimming pool with waterfall, heated spa, and children's wading area. The property features tropical gardens, free BBQ area, and free WiFi. Guests receive complimentary access to Tobruk Memorial Baths with 50m heated lap pool and Strand Fitness gym. Free on-site parking is available. The City Oasis Cafe serves meals using organic herbs and vegetables from the on-site garden. The hotel is pet-friendly with designated rooms and outdoor areas for pets.
Additional perks of the hotel
Free breakfast Monday to Friday 7am-9.30am (excluding promotional codes and event dates)
Kitchen utensils available from reception for BBQ use
Woolworths located two blocks away for BBQ supplies
Family-owned restaurant uses home-grown organic produce
Food waste composting system for gardens
Walking distance to Strand Night Markets (first Friday monthly, May-December)
Room Options
The property offers various room types including standard rooms, family rooms, rooms with kitchenettes, and pet-friendly accommodations. The Standard Family sleeps up to six people with interconnecting rooms featuring one double bed, two sets of bunk beds, two TVs, and an ensuite bathroom. Executive Rooms include queen bed, desk, flat-screen TV and air-conditioning with spa or balcony options available. Executive Kitchenette rooms feature open-plan spaces with cooking facilities. The Loft is a self-contained apartment with laundry facilities. The property also offers a historical Miner's Cottage from the 1880s with two bedrooms, kitchen, living area, two verandahs, and backyard.
Other conveniences
Air conditioning and soundproofed rooms
Tea and coffee making facilities
Flat-screen TVs
Private bathrooms with showers and free toiletries
Cookware and kitchen utensils in applicable rooms
Ironing facilities
AM/FM alarm clock
Carpeted floors
Some rooms with dining table and sitting area
Must-do experiences
Visit the Strand for a relaxing beach day and stunning sunset views.
Explore the Palmetum for a unique collection of palm species.
Indulge in local seafood at the iconic Townsville Fish Market.
Take a scenic hike up Castle Hill for panoramic city views.
Discover local art at the Perc Tucker Regional Gallery downtown.
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Choose Your Room Category
The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
Standard Twin Room
2 persons
10 m²
1 King-size bed
Shower
Air conditioning
room details
Standard Double Room
2 persons
10 m²
1 Double bed
Shower
Air conditioning
room details
Executive Room
2 persons
26 m²
1 King-size bed
Shower
Bathtub
room details
Standard Double Room Pet Friendly
2 persons
12 m²
1 Double bed
Shower
Air conditioning
room details
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Room Availability and Pricing Calendar
Find available rooms and check today's best prices!
Facilities
This hotel provides premium amenities for a memorable and relaxed stay
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Picnic area/ Tables
Special diet menus
Business
Fax/Photocopying
Children
Children's menu
Children's play area
Spa & Leisure
Saltwater pool
Sun loungers
Garden area
BBQ facilities
Jacuzzi
Shallow end
Room features
Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At City Oasis Inn Townsville, Surestay Collection By BW, guests can indulge in the family-friendly ambiance of the Sidewalk Cafe & Bar. With options for vegetarian, vegan, gluten-free, and dairy-free diets, the cafe embraces inclusivity while serving delightful dishes in a relaxed setting, both indoors and al fresco.
Sidewalk Cafe & Bar
Casual dining with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A relaxed atmosphere with indoor and outdoor seating that welcomes families
Key Offerings
Breakfast classics and wholesome dinners focusing on diverse dietary needs
Reservation
Not needed
Breakfast: Monday to Saturday, Dinner: Monday to Thursday, 07:00 - 14:00 (Mon-Sat), 18:00 - 20:00 (Mon-Thu)
Aquarium showcasing Australia's marine life and ecosystem; features educational tours and exhibits.
Museum of Tropical Queensland
15 minutes walking
Museum focusing on the natural and cultural history of Queensland; regularly hosts special exhibitions.
Perc Tucker Regional Gallery
9 minutes walking
Art gallery featuring local and visiting artists; serves as a cultural hub with rotating exhibitions.
Castle Hill Lookout
20 minutes walking
Scenic lookout offering panoramic views of Townsville; a popular spot for hiking and photography.
Kayaking at The Strand
20 minutes walking
Kayaking opportunities along the picturesque shoreline; rentals available for hourly exploration.
Wellness Retreats at Local Spas
15 minutes walking
Relaxation sessions including massages and wellness therapies at nearby spas; booking recommended.
Street Art CBD Walking Trails
10 minutes walking
Guided walking tours of vibrant street art; a unique way to engage with local talent and history.
Biking at Jezzine Barracks
25 minutes walking
Biking paths with cultural significance and scenic views; equipment rentals can be arranged locally.
Harri Dumpling
6 minutes walking
Casual eatery known for delicious dumplings and Asian fusion dishes; vegetarian options available.
Ridgemont Executive Restaurant
6 minutes walking
Upscale restaurant with an elegant atmosphere; serves modern Australian cuisine with local ingredients.
The TapHouse Townsville
8 minutes walking
Riverside bar offering craft beers and share plates; lively spot for casual dining with great views.
Donna Bionda
8 minutes walking
Italian eatery known for authentic pasta and wood-fired pizzas; cozy ambiance makes it family-friendly.
The Drill Hall Studio
10 minutes walking
Cultural venue hosting live music and art events; check the calendar for exciting performances.
Townsville Yacht Club Marina
12 minutes walking
Popular marina offering scenic sunset views and casual dining; great for a relaxing evening out.
Umbrella Studio Contemporary Arts
9 minutes walking
Gallery featuring contemporary art exhibitions; hosts regular community events and workshops for all ages.
Flinders Street
7 minutes walking
Vibrant street filled with bars and nightlife; live music and entertainment options for an exciting night.
Navigating city
City Centre
Townsville6 min
·
500 m
Airports
Townsville Airport (TSV)15 min
·
9.8
km
Palm Island, QLD (PMK)285 min
·
189.5
km
Train
Townsville Train Station17 min
·
1.4
km
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Property information and rules
Check-in
from 12:00-18:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of AUD 18 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of rooms:
60
Questions of the users
About City Oasis Inn Townsville, Surestay Collection By BW
Is it possible to check in late if my flight arrives around 9 PM?
12 January 2024
Late check-in is accommodated through an after-hours keysafe. Guests are encouraged to contact the property when booking to receive instructions for the check-in process.
Are pets allowed, and can they stay unsupervised in the room?
5 February 2024
Pets are welcomed in designated pet-friendly rooms, but it is requested that they not be left unattended to ensure the comfort of all guests.
What is the latest time that I can check in?
20 March 2024
Late check-ins can be arranged based on the estimated arrival time. It's best to inform the property about arrival plans for proper arrangements.
Can I bring a large dog or only small breeds are permitted?
15 April 2024
Yes, larger dogs are allowed in specific pet-friendly rooms, although guests are advised to confirm availability prior to booking.
Are there rooms equipped with two beds?
10 May 2024
The hotel offers a variety of room configurations, including those with two beds, catering to different guest needs.
Do the standard double rooms have refrigerators?
25 June 2024
All standard rooms come equipped with bar fridges for guest convenience.
Are laundry facilities available for guests?
30 July 2024
Coin-operated laundry facilities are accessible for guests' use, ensuring convenience during stays.
Are there options for guests requiring disability accommodations?
1 August 2024
The property does provide disability rooms featuring handrails and other accessible amenities. It's best to communicate specific needs in advance.
Is there access to a BBQ area for guests?
18 September 2024
Guests can enjoy complimentary usage of the BBQ area set in the tropical gardens, making it easy to prepare meals outdoors.
Are there options for interconnecting rooms for families?
3 October 2024
Interconnecting rooms are available, providing more space and privacy for families wishing to stay close together.
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